A recruitment retention allowance reviewed annually.

General

Hours

Monday to Friday, 09:00 - 17:30 with 1 hour for lunch

Location

Scan Computers International Ltd, Enterprise Park, Middlebrook, Horwich, Bolton, BL6 6PE. Also some remote working when required.

Key Responsibilities

  * Provide support to the Business Unit
  * Manage technical quotes in a professional format
  * Liaise with Solutions Architects for the best 3xs solution
  * Process sales orders for Key Accounts
  * Collating key suspect and prospect data using our systems and databases
  * Identify and contact new opportunities from internal data provided
  * Increase product knowledge through personal research and ongoing internal training
  * Manage internal and external leads liaising with Account Managers as needed
  * Escalating customer support queries and utilise the Enterprise Support process while liaising with the team
  * Ensure Scan events are promoted and aid with the promotion to prospective clients
  * Interaction with the BU and Sales channels
  * Gain an in-depth knowledge of Scan's and services
  * Ad hoc support tasks requested by the Management Team
  * Registration and management of new projects using 'deal reg' with vendors
  * Representing Scan in a professional manner at all times
  * Liaising with internal systems integrations team to troubleshoot Workstation and Server specifications and provide alternatives to customers as needed

Skills and Experience;

  * Confident & professional telephone manner
  * Proactive, energetic and solution focused with an interest in the IT and Technology Industry
  * MS Office knowledge
  * Must be comfortable interacting and engaging with high value customers.
  * Ability to handle multiple projects and prioritise in a fast-paced environment
  * Business acumen with a problem solving attitude
  * High quality and professional communication skills • High levels of effort, commitment and drive • Ability to work well alone and as part of a team

The Package

If you are successful, you will receive an attractive package that will consist of:

  * Competitive salary, negotiable based on experience
  * Personal development and appraisal plan
  * 28 days holiday, plus up to 5 days the longer you stay with Scan
  * Pro-Fit personal training and nutrition advice
  * Wellbeing plan facilitated by Changing Minds UK
  * Social events
  * Employee discount
  * Pension scheme with flexible contributions

Please note Scan Computers is based in Horwich, Bolton and as such we would request applications from around the local area only.

Job Types: Full-time, Permanent

Pay: From £12.00 per hour

Expected hours: 37.5 per week

Benefits:

  * Company pension
  * On-site parking
  * Work from home

Schedule:

  * Day shift
  * Monday to Friday
  * No weekends

Supplemental pay types:

  * Bonus scheme
  * Performance bonus

Education:

  * GCSE or equivalent (preferred)

Experience:

  * Account management: 1 year (preferred)
  * sales: 1 year (preferred)

Work Location: In person

Reference ID: AI Account Manager